Privacy Policy

Our Commitment to Your Privacy

0ron operates as Bangladesh's trusted online casino and sports betting platform, serving players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond. We understand that when you share personal information with us, you are placing your trust in our hands. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the rights you hold over your own information.

This policy applies to all services offered through 0ron, including cricket betting, live casino games, slots, crash games, and all payment-related interactions involving bKash, Nagad, Rocket, and other supported methods. By accessing or using 0ron, you acknowledge that you have read and understood this Privacy Policy in full.

Information We Collect

We collect information that is necessary to provide you with a safe, smooth, and personalised betting experience on 0ron. The categories of data we collect are outlined below.

Account Registration Data

• Full name and date of birth (to verify you are 21 years of age or older)
• Email address and mobile phone number
• Username and encrypted password for account access
• Residential address (city/region, e.g. Dhaka, Chittagong, Sylhet)

Financial and Transaction Data

• Deposit and withdrawal transaction records, including amounts in BDT
• Payment method identifiers (e.g. bKash account number, Nagad reference, Rocket wallet ID)
• Betting history, game activity records, and bonus usage logs

Technical and Device Data

• IP address, browser type, operating system, and device identifiers
• Session duration, page interactions, and clickstream data on 0ron
• Geolocation data at the country and city level (e.g. Bangladesh, Dhaka)

How We Use Your Information

Every piece of information we hold about you serves a specific, legitimate purpose. We do not process data speculatively or without a clear reason. The primary uses of your data are:

• To create and manage your 0ron player account securely
• To process deposits and withdrawals via bKash, Nagad, Rocket, and other payment partners
• To verify your identity and confirm that you meet the minimum age requirement of 21 years
• To personalise your experience, including game recommendations and relevant promotional offers
• To detect and prevent fraud, money laundering, and other prohibited activities
• To send you service-related communications such as account alerts, transaction confirmations, and policy updates

Sharing Your Information

0ron does not share your personal data with outside parties except in the limited circumstances described below. We apply the principle of minimum necessary disclosure in every case.

• Payment processors and financial intermediaries (e.g. bKash, Nagad, Rocket) solely to facilitate your transaction
• Game technology providers (e.g. Pragmatic Play, Evolution Gaming, Spribe) who operate games on our platform under strict data agreements
• Fraud prevention and identity verification services used to protect all users on the platform
• Regulatory or law enforcement authorities when we are legally required to disclose data under applicable law

All third parties who receive your data are contractually required to handle it securely, use it only for the specified purpose, and never sell it to any further party. We do not allow our service providers to use your personal data for their own marketing purposes.

Cookies and Tracking Technologies

0ron uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device that help us provide a consistent and reliable service.

Types of Cookies We Use

• Essential cookies — required for the platform to function, including maintaining your login session and securing your account
• Functional cookies — used to remember your language preference, game settings, and display options
• Analytics cookies — help us understand how players use 0ron so we can improve performance, usability, and game availability

You can manage or disable non-essential cookies through your device's browser settings. Please note that disabling essential cookies may affect the functionality of your 0ron account. Continued use of our platform after being informed of our cookie use constitutes acceptance of this Cookie section.

Data Security

Protecting your personal data is a core operational priority at 0ron. We implement a combination of technical and procedural safeguards designed to protect your information from unauthorised access, accidental loss, disclosure, or destruction.

Our security measures include industry-standard SSL (Secure Socket Layer) encryption for all data transmitted between your device and our servers, restricted employee access to personal data on a need-to-know basis, regular security audits and vulnerability assessments of our platform infrastructure, and secure, encrypted storage of sensitive account credentials and payment identifiers.

Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. For active player accounts, your data is retained for the duration of the account relationship plus a period thereafter as required by applicable law.

When you request deletion of your account, we will erase or anonymise your personal data within a reasonable period, except where retention is required for fraud prevention, legal dispute resolution, or compliance with financial record-keeping regulations. Transaction records may be retained for a defined period to comply with anti-money laundering obligations applicable in Bangladesh.

Your Privacy Rights

As a user of 0ron, you hold meaningful rights over your own personal data. We are committed to honouring these rights promptly and without undue complexity. You may exercise any of the following rights by contacting us at [email protected]:

• Right of Access — request a copy of the personal data we hold about you
• Right to Rectification — ask us to correct any inaccurate or incomplete personal data
• Right to Erasure — request deletion of your personal data where it is no longer needed or where you withdraw consent
• Right to Restrict Processing — ask us to limit how we use your data in certain circumstances
• Right to Object — object to our processing of your data based on legitimate interests, including direct marketing

We aim to respond to all valid data rights requests within 30 calendar days. In complex cases we may extend this by a further 30 days, in which case we will inform you of the extension and the reason for it. There is no charge for exercising your rights unless requests are manifestly unfounded or excessive.

Third-Party Services and Links

0ron integrates with a number of third-party services to deliver games, process payments, and maintain platform security. These include game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, as well as payment partners including bKash, Nagad, Rocket, Visa, and Mastercard. Each of these third parties operates under their own privacy policies, and 0ron is not responsible for their data-handling practices.

We encourage you to review the privacy policies of any third-party services you interact with through our platform. We select partners who demonstrate high data-protection standards, but we cannot guarantee their compliance beyond our contractual requirements.

Children's Privacy

0ron is strictly an adult platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect, store, or process personal data from anyone under the age of 21. If you are a parent or guardian and believe that a minor has registered on 0ron or submitted personal information to us, please contact us immediately at [email protected] so that we can take appropriate action to remove the data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify active users through a notice on our platform or via the email address associated with your account, prior to the changes becoming effective.

The date at the top of this page indicates when the policy was last reviewed and updated. Your continued use of 0ron following the posting of any changes constitutes acceptance of those changes. If you do not agree with the updated policy, you should discontinue your use of the platform and contact us to close your account.

Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 0ron handles your personal data, our support team is available to assist you. We take all privacy-related enquiries seriously and will respond within a reasonable timeframe.

You can reach our privacy support team by email at [email protected]. Please include your registered username and a brief description of your request so we can process it efficiently. For account-related privacy requests, we may need to verify your identity before taking action to protect both your account and the integrity of our platform.